Help & contact
Support
We're a small team and we read every message. The fastest way to reach us is by email — most questions get a reply within 1–2 working days.
Email: evently.support@gmail.com
Account help
Trouble signing in, changing your email, updating your profile, or deleting your account? Email us with your registered email address and a short description of the issue, and we'll help you sort it out. For account deletion specifically, see our Delete Account guide.
Post moderation
If your post wasn't approved, was edited, or was removed, you can email us for clarification. Posts may be moderated against our community guidelines — common reasons include unclear details, off-topic content, prohibited categories, or duplicates. We're happy to explain a specific decision.
Reporting content
The fastest way to report a post or profile is from inside the app — open the post, tap the menu, and choose "Report". If you can't access the app, email us with as much detail as possible (a link or screenshot is ideal) and we'll review.
Featured / Boost questions
Questions about how Featured placements work, eligibility, or pricing in a future paid version of the feature? Drop us a line at evently.support@gmail.com and we'll walk you through it. Featured helps visibility but never guarantees attendance or outcomes.
Technical issues
If something is broken — a crash, a screen that won't load, an upload that keeps failing — please send us:
- your device model (e.g. iPhone 15, Pixel 8);
- your operating system version;
- the Evently app version (Profile → About);
- a short description of what you were doing when it happened.
Privacy and data requests
For data access, correction, deletion, or other privacy requests, email us from the address linked to your Evently account. See our Privacy Policy for details.
FAQ
How do I delete my account?
Inside the app: Profile → Edit Profile / Account → Delete my account → Confirm. Full instructions are on our Delete Account page.
How do I report a post?
Open the post, tap the menu icon, and choose "Report". Reports go directly to our moderators.
How does Featured work?
Featured posts can appear in a premium spotlight area inside the app, with a bronze Featured badge, to give quality announcements better visibility.
Is there a charge to use Evently?
Evently is free to download and use. Paid promotion (such as Featured placements) may be available in a future release via in-app purchase.
How does moderation work?
Posts may be reviewed before or after publishing. Reports are reviewed by our moderators or admins, who can edit or remove content that breaches the rules.